Privacy Policy

Photo Studio Cervantes ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, and safeguard your information when you visit our studio, use our website, or interact with our communication services, including SMS/text messaging.

1. Information We Collect

We collect information necessary to provide photography services, schedule sessions, and manage customer orders, including:

  • Contact details: Full name, phone number, email address, and billing/mailing address.

  • Session and Order Details: Appointment dates, times, portrait preferences, and pickup records.

  • Communication Records: Inbound/outbound call records, customer service inquiries, and SMS conversation history.

2. How We Use Your Information

We use the information we collect solely for business operations and customer support, specifically to:

  • Confirm and manage photography sessions and appointment times.

  • Send order status updates, pickup reminders, and balance notifications.

  • Provide customer support and address inquiries.

  • Process payments and maintain internal order records.

3. Mobile Information Sharing & Non-Disclosure (SMS Privacy)

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with, sold to, rented to, or traded with any third parties or affiliates under any circumstances.

4. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

5. Your Choices & Opt-Out

  • SMS Opt-Out: You can cancel the SMS service at any time by texting STOP to our number. After you send STOP, you will receive one confirmation message confirming your unsubscribe status. No further text messages will be sent unless initiated by you.

  • Help & Support: For questions or assistance regarding text messages, reply HELP or call our studio directly.

6. Contact Us

If you have questions or concerns regarding this Privacy Policy, please contact us at: